CADD Platform Support III

US-MO-Kansas City
HNTB Job Title
CADD Platform Support III
Position Type
Regular Full-Time
Information Technology
Job ID

Why Choose HNTB?

For more than a century, HNTB has helped deliver infrastructure solutions that best meet the unique needs of our clients. With client relationships spanning decades, we understand infrastructure life cycles and have the perspective to solve technical challenges with clarity and imagination. We are far more than a design firm. We see and help address far-reaching issues of financing, legislation, design, construction, community outreach and ongoing operations. As employee-owners committed to the highest levels of performance, we enable clients to achieve their goals and inspiring visions.

At HNTB, we’re encouraged to go beyond discovering mere solutions that will impact our very landscape. We are encouraged to ask, “What if?” Our HNTB family fosters an inventive and resourceful commitment to finding unique answers to complex problems. We believe that the act of wondering sparks creativity. We will work to foster your creativity, career and personal growth. Come join HNTB and unleash your spark of imagination.

For you, “together” can mean the chance to put together an exciting career. At HNTB “together” also means collaborating across geographies and disciplines within the firm. And “together” means that we are partners with our clients. Our goals are linked, and their success is our success. “Together” means that we are engaged in the communities we serve — we live there — and are committed to their growth and development.

Job Summary

Responsible for providing technical CADD support to the business on a daily basis. Works independently with minimal guidance. Serves as a mentor and expert for less experienced staff.

Essential Responsibility

  • Assists with CADD software troubleshooting, working with end users to diagnose and resolve issues. Provides customer focused support to minimize TOJ disruptions by following standard, repeatable processes.
  • Oversees CADD software installation. Works with our CADD vendors as a support liaison for patches, bug fixes and upgrades as needed.
  • Oversees CADD standards; develops, implements and enforces application.
  • Develops and maintains CADD related documentation such as installation and troubleshooting processes as well as knowledge base articles.
  • Prioritizes and tests CADD software upgrades in preparation of firmwide implementation.
  • Provides support for printing and plotting within our CADD environment.
  • Performs other duties as assigned.

Basic Qualification

Bacheor's degree in Computer Science, Information Technology or Engineering related degree
5 years CADD support and administration experience
In lieu of education, 9 years CADD support and administration experience
- Working knowledge of Autodesk and Bentley CADD applications

Preferred Qualification/Skills

- Problem-solving skills
- Teamwork/Collaboration
- Trusted
- Empathy
- Excellent verbal and written communication skills

General Work Conditions

Office Environment: Work is generally performed in an office environment in which there is only minimal exposure to potentially unpleasant working conditions. Incumbent must have the ability to stand and sit frequently, and reach horizontally as well as vertically for overhead use.

HNTB Corporation is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran. 

The HNTB Companies are an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, sex, national origin, age, disability, pregnancy status, sexual orientation, gender identity, veteran status, marital status, genetic information, citizenship status, or other status protected by law.  In compliance with the Immigration Reform and Control Act of 1986, we will hire only U.S. citizens and aliens lawfully authorized to work in the United States (if the position is or will be one which is subject to U.S. law). We will provide reasonable accommodation for qualified individual with a disability where appropriate.


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